Youtube - Axway Customer Experience Network

This Stream includes all Videos from our Axway Customer Experience Network Youtube playlist

  • What do you imagine? | The Power of Customer Experience Networks2:01

    What do you imagine? | The Power of Customer Experience Networks

    See the IDC Infographic: https://www.axway.com/sites/default/files/infographic_files/axway_idc_infographic_rise_of_cxn_en.pdf Digital visionaries are expanding IT’s horizons beyond the enterprise to

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  • Shift from inward facing focus to external focus0:46

    Shift from inward facing focus to external focus

    The IDC research on the trend of Customer Experience Networks visualizes the current state of how respondents indicate whether their customer-facing and customer information processes and systems are

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  • Omnichannel is under review!0:56

    Omnichannel is under review!

    Omnichannel is not an answer to differentiating customer experiences and nor is it a source of innovation. Further, the future of omnichannel is somewhat uncertain. According to IDC research almost 2/

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  • Digital Initiatives Deliver Business Value1:23

    Digital Initiatives Deliver Business Value

    Digital is delivering business benefits to those who invest. The digital benefits derived are only limited by one’s imagination of the ‘art of the possible’. Those that use CX Networks are also gainin

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  • Customer Experience is a board level agenda item0:52

    Customer Experience is a board level agenda item

    Customer Experience is a board-level agenda item as customer experience replaces product and price as a means to create brand value, distinctiveness and strategic differentiation.

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  • The Phenomenon behind Value Based Digital Transformation1:42

    The Phenomenon behind Value Based Digital Transformation

    Quick insights into Customer Experience Networks - the phenomenon behind value based digital transformation.

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  • The retail customer experience beyond omnichannel1:44

    The retail customer experience beyond omnichannel

    Learn how, by thinking beyond omnichannel, and by leveraging customer experience networks, retailers can tap into their entire digital ecosystem to guide shoppers along a unique customer journey and t

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  • Axway Showcases 1st Annual Global Customer Innovation Awards2:27

    Axway Showcases 1st Annual Global Customer Innovation Awards

    In 2017, Axway launched the 1st annual Axway Innovation Awards, designed to recognize the most innovative digital customer projects around the globe. Winners were selected based on how they addressed

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  • Information challenges in supply chain1:29

    Information challenges in supply chain

    Axway AMPLIFY fosters innovation and collaboration between supply chain partners - We all know that our expectations as customers and the expectations of our customers are creating new demands on our

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  • The Role of Customer Experience Networks in Delivering Transformation1:44

    The Role of Customer Experience Networks in Delivering Transformation

    In this study, IDC interviewed over 600 senior executives in IT, digital and customer experience roles, in the largest enterprises around the globe, to uncover the facts about a key new technology tre

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  • Axway AMPLIFY Platform for Digital Transformation2:07

    Axway AMPLIFY Platform for Digital Transformation

    Learn about Axway's data integration and engagement platform built to power cx networks

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  • What is a customer experience network?2:27

    What is a customer experience network?

    What is a customer experience network? Learn more at www.axway.com/cxn

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