Youtube - Axway Customer Experience Network
This Stream includes all Videos from our Axway Customer Experience Network Youtube playlist
What do you imagine? | The Power of Customer Experience Networks
See the IDC Infographic: https://www.axway.com/sites/default/files/infographic_files/axway_idc_infographic_rise_of_cxn_en.pdf Digital visionaries are expanding IT’s horizons beyond the enterprise to
Shift from inward facing focus to external focus
The IDC research on the trend of Customer Experience Networks visualizes the current state of how respondents indicate whether their customer-facing and customer information processes and systems are
Omnichannel is under review!
Omnichannel is not an answer to differentiating customer experiences and nor is it a source of innovation. Further, the future of omnichannel is somewhat uncertain. According to IDC research almost 2/
Digital Initiatives Deliver Business Value
Digital is delivering business benefits to those who invest. The digital benefits derived are only limited by one’s imagination of the ‘art of the possible’. Those that use CX Networks are also gainin
Customer Experience is a board level agenda item
Customer Experience is a board-level agenda item as customer experience replaces product and price as a means to create brand value, distinctiveness and strategic differentiation.
The Phenomenon behind Value Based Digital Transformation
Quick insights into Customer Experience Networks - the phenomenon behind value based digital transformation.
The retail customer experience beyond omnichannel
Learn how, by thinking beyond omnichannel, and by leveraging customer experience networks, retailers can tap into their entire digital ecosystem to guide shoppers along a unique customer journey and t
Axway Showcases 1st Annual Global Customer Innovation Awards
In 2017, Axway launched the 1st annual Axway Innovation Awards, designed to recognize the most innovative digital customer projects around the globe. Winners were selected based on how they addressed
Information challenges in the supply chain
IDC’s Jerry Brown explains the role of CX networks in delivering value-based digital transformation
Learn about AMPLIFY™, Axway's data integration and engagement platform built to power CX networks
What is a CX network?
In 2-minutes, see how a CX network can unify your digital ecosystem to facilitate co-innovation and the ultimate customer experience