AXWAY Blog Feed

  • Omnichannel is not the answer!

    Through 2017, the data points continued to grow. Examples sources include KPMGs papers on customer centricity with Retail, CPG and Telco variants each subtitled "moving beyond Omnichannel", a...

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  • Highlights and hot topics from Sibos 2017 Toronto

    This year, conversations at Sibos were dominated by the changes brought by the digital revolution, AI, the acceleration of real-time payments, and cybersecurity. Here’s a quick report of what I...

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  • Value Based Digital Transformation - Realize Business Results!

    Fresh off this year's Gartner Application Strategies and Solutions Summit I remain passionate about our customers realizing real tangible business results with AMPLIFY and by implementing Customer...

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  • The cost of imperfect order fulfillment

    Delayed or incomplete orders affect business revenues in tangible ways, and can incur high penalties. Ensuring perfect order fulfillment requires End to End Visibility of Supply Chain, which is...

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  • Customer Experience – Get your Board Onboard

    Once upon a time it was enough to have a great product and the right price tag. Correction – once upon a time it was enough to have an OK product and a price tag that consumers today would quite...

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  • What is Lean Six Sigma?

    What is Lean Six Sigma?

    Lean Six Sigma is a business and process continuous improvement and management methodology combining two separate approaches: Lean Thinking and Six Sigma. Both methodologies originated in...

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  • Trending in digital healthcare

    A focus on improving the consumer experience is driving collaboration and co-innovation across the healthcare ecosystem Digital transformation in healthcare cannot be avoided. It’s happening now,...

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  • Get On Board For Value Based Digital Transformation

    Get on Board! Some don't get it. What is this term a customer experience network? Others, using the term or not, clearly do get it and have implemented or use a customer experience network and are...

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  • Time to bridge MFT and Content Collaboration Platforms

    Majority are adopting Content Collaboration Platforms Gartner has stated in its recent Magic Quadrant for Content Collaboration Platforms (read the full report here) that 80% of large and midsize...

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  • Benefits from real-time analytics for immediate and instant payments

    Benefits from real-time analytics for immediate and instant payments

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  • Axway at Sibos 2017

    We are excited to be in Toronto this week exhibiting at Sibos 2017.  Sibos is the leading financial services event which brings together banking and financial markets business and thought leaders....

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  • Axway B2Bi Achieves Drummond Group Certification for Controlled Substances Ordering System

    Axway B2Bi Achieves Drummond Group Certification for Controlled Substances Ordering System

    In an effort to crack down on illegal use of controlled substances, the U.S. Drug Enforcement Administration (DEA) maintains strict regulations governing pharmaceutical supply chain transactions...

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  • GDPR overexposes shadow IT

    Cloud computing paves the way for shadow IT Shadow IT is described as IT solutions used within a company without organizational approval. It’s the IT activity that takes place in the shadows...

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  • Want to improve customer experience? Just hack it!

    In the Age of the Customer, providing a top-notch customer experience will increasingly be seen as table stakes, as more and more companies launch digital transformation initiatives driven...

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  • Operational Intelligence for Robotic Process Automation

    In previous blog posts, we explained the concept of Robotic Process Automation (RPA), the business processes where robotic tools may start to be adopted and its similarities with Artificial...

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  • The aviation industry should get ready for Customer Experience Networks

    According to the latest International Air Transport Association (IATA) figures, commercial airlines posted their strongest financial performance ever in 2016 — reporting $35.6 billion in net...

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  • GDPR, handle with care

    GDPR is an important regulation but as I have stated in earlier posts, even if the EU is encouraging compliance, there are no norms, certifications or best practices available to direct you, at...

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  • IATA NDC : Overview and Implementation

    IATA NDC : Overview and Implementation

    The NDC (New Distribution Capability) standard, created by IATA, is a distribution standard in XML format aimed at facilitating the exchange of data between airlines and business travel...

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  • Robotic Process Automation and Artificial Intelligence: Tools of the Future

    In a previous blog post we explained the concept of Robotic Process Automation, or RPA, and highlighted the business processes where robotic tools start to be adopted. RPA allows a business to run...

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  • What is Robotic Process Automation?

    Process automation and digitization have been around for many years in the service sector, from workflow engines and electronic document management (EDM) systems to business process management...

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